Express Dental

Introduction

At Express Dental, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our dental hygiene services.

Please read this Privacy Policy carefully. By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Contact information (name, email address, phone number, mailing address)
• Appointment information (dates, times, services requested)
• Medical and dental history relevant to your treatment
• Payment information (credit card details, insurance information)
• Communications you send to us

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on those pages
• Referral sources
• Other usage statistics

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and completing appointments
• Sending appointment reminders
• Communicating with you about our services
• Responding to your requests and inquiries
• Processing payments
• Complying with legal obligations
• Protecting our rights and preventing fraud
• Analyzing usage patterns to improve our website and services

3. Information Sharing and Disclosure

We may share your personal information in the following situations:

3.1 Service Providers

We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as payment processing and appointment scheduling.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information with other parties with your consent or at your direction.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, such as for tax, accounting, or other legal requirements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict certain processing
• The right to data portability

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any changes.

9. California Privacy Rights

California residents may have additional rights regarding their personal information under laws such as the California Consumer Privacy Act (CCPA). For more information about your California privacy rights, please contact us.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Express Dental
22030 Sherman Way Suite 204,
Canoga Park, CA 91303
(818) 692-1111
[info@express.dental]

Last Updated: [March 24, 2025]